Enhancing Your Giving Experience: New online system just around the corner
Your generosity experience is about to get better.
You asked for greater transparency, better reporting, and more time with your Generosity and Impact Advisor to focus on creating impact through your charitable giving.
To support these goals, Abundance Canada is implementing a new software platform that will provide improved access to information about your Gifting Fund™, enhanced reporting capabilities, and a stronger overall donor experience.
We expect the new system will be in place in the coming months.
What this means for you
Temporary Pause on New Disbursement Processing
As we transition to the new platform, there will be a temporary pause in processing new disbursement recommendations (grants/gifts to charity from a Gifting Fund) beginning in September.
New requests received by August 28 will be processed as usual. This temporary adjustment does not impact regularly scheduled disbursements. Any new recommendations received during the pause will be processed once normal operations resume, which we anticipate happening in early October.
Donations to a Gifting Fund will continue to be accepted and processed as usual. You may continue to work with your Generosity and Impact Advisor to plan your charitable giving during this temporary pause.
New Fees for Flowthrough Funds
Flowthrough Funds are donor-advised funds designed for immediate community impact.
To ensure we can continue to provide this service effectively, align with industry standards, and support enhancements through our new platform, we are updating the fee structure for Flowthrough Donor-Advised Funds.
Upon system launch*, all Flowthrough gifts will be subject to the same graduated fee schedule, replacing the previous distinction between first-time and repeat donors. Under this approach, fees are charged in tiers, meaning each rate only applies to the portion of your gift within that tier.
While the impact will vary based on gift size and giving patterns, some donors may see lower fees and others may see higher fees. This updated model is simpler, more transparent, and better positioned to sustain the services that help you achieve your charitable goals.
These changes will be reflected in our revised Fee Model Policy, which we anticipate being available at the end of September.
Changes to Disbursements
We are also making some changes to give donors more flexibility in how and when they disburse funds. These changes reduce administrative complexity and provide guidance for disbursements and fund management. These enhancements are designed to make disbursements easier to manage while supporting long-term charitable goals.
These changes will be reflected in our revised Disbursement Policy, which we anticipate being available at the end of September.
Questions?
Please contact us or reach out to your Generosity and Impact Advisor for more information.
Thank you for your patience and support as we make these improvements. This investment reflects our commitment to providing better tools, clearer information and an enhanced generosity experience.
We look forward to sharing further updates soon.
*System launch is anticipated for September 28, 2026, subject to successful testing completion.
